icbc contact information

Tel : 
    Nationwide 24-hour Service Hotline: 95588
    24-hour VIP Service Hotline: 400-66-95588 (Currently open for holders of Caifu Card and Elite Club Account Card and holders of Platinum Card and Gold Credit Card nationwide (except Shanghai, Zhejiang and Guangdong))

 Customer Service (SMS): 
　　Please send your enquiry details in a SMS to 95588

 Address of head office :
    No.55 FuXingMenNei Street, Xicheng District, Beijing, P.R.C
    Post Code :100140