CheckFreePay Privacy Policy
CheckFreePay Privacy
Policy
Document effective April 18, 2018
for Bill Payment and E-Bill Presentment Services
Bill Payment and E-Bill Presentment (if available) Services are provided by CheckFreePay Corporation (for
residents of all states except California and New York), CheckFreePay Corporation of California (for
California residents only), and CheckFreePay Corporation of New York (for New York residents only), each an
indirect wholly owned subsidiary of Fiserv, Inc. In this Policy, “CheckFreePay” or “we” or “us” refers to the
operator applicable to you.
- Introduction.
This Privacy Policy describes the types of “Personal Information” (information that is identifiable
to a particular person) that is collected (directly or through our service providers) in connection
with the Bill Payment and E-Bill Presentment Services (collectively the “Services”), offered by us
through the website at www.azlo.com or mobile application (the “Site”) and how that Personal
Information is used, shared and protected. Some of this information is required by U.S. federal or
other law. You understand and agree that we do not operate the Site through which the Services
are offered, and separate terms and conditions and other notices and disclosures apply to the
Site. - Eligibility.
We do not knowingly offer the Services to nor collect any Personal Information from or about
individuals under 18 years of age. Please do not submit such information to us, and as a parent
or legal guardian, please do not allow your children to submit personal information without your
permission. By using the Services, you represent that you meet these requirements and that you
agree to the terms of this Privacy Policy. - Scope.
CheckFreePay offers other products and services, some of which are available through other
organizations such as banks, credit unions, brokerage firms, Internet portals, and others. This
Privacy Policy applies only to the Services offered through the Site. For more details on what your
rights and obligations are when using the Services, please also refer to the Terms and Conditions
and other notices and disclosures regarding the Services. - What Types of Personal Information We May Collect.
We may collect Personal Information about you depending on the Services you use. This
information may include: - Social Security number, date of birth, name, postal address, email address,
telephone number, and other information that we can use to contact you, verify
your identity, and manage risks, such as information maintained about you by
identity verification services and consumer reporting agencies, including credit
bureaus; - names of billers for bills that you would like to view and/or pay online, contact
information for those billers, and billing account information, including billing
account numbers; - bank account information (checking, money market, savings or other direct deposit
account, or debit card account) including and required routing information),
including account numbers, account balances and transaction history) for accounts
that you designate for sending or receiving payments, fees, debits and credits for
the Services; - name, email address and telephone number that you provide us for other persons
to whom you would like to send payments; - payment and other transaction information, payment information and other
transaction history for payments and other transactions in which you participate
through the Services; and - We may also receive additional information about you, including the actions you
take in connection with the Services. This data may be used among other uses, to
improve the operation of the Services. - How We May Collect Personal Information About You.
We may collect Personal Information about you from the following sources: - Nonaffiliates and service providers share with us nonpublic personal information
about you that you provide to them when you apply for a bank account or when you
communicate with them about your bank account or the Services. The types of
information they share with us may include your name, address, phone number,
email address, date of birth, bank account information, social security number, and
any other information you choose to provide. - Enrollment applications, survey responses, and other electronic or paper forms that
you fill out in connection with the Services; - Your use of the Services (such as when you send a payment), and your
interactions with customer care, including information you enter or speak, and
information transmitted by your computer, cell phones and other devices you use to
connect to the Site and Services; and; - We also collect Personal Information about you from others, such as individuals
using the Services, credit bureaus, Affiliates or other companies (such as identity
verification services, consumer reporting agencies, and companies that provide
content, such as electronic bills, to the Site, or that use the Services at their sites. - How We May Share Personal Information About You.
We share Personal Information about you only as permitted by law. For Per - How We May Use Personal Information About You.
We use Personal Information about you only as permitted by law, including but not limited to the
following purposes: - To complete transactions and render services authorized by you (such as sharing
the information with an electric company or other biller as necessary to allow the
biller to authenticate you, to pay a bill, and to send messages to you related to the
authorized products and services); - Other everyday business purposes, such as to maintain your ability to use the
Services, to send you information about the Services, to effect, administer and
enforce transactions, to perform fraud screening, to prevent actual or potential
fraud and unauthorized transactions, to verify your identity, to determine your credit
history, to verify the information contained in your account, to report to credit
bureaus (including furnishing delinquent account information), to perform
collections, to comply with laws, regulations, court orders and lawful instructions
from government agencies, to protect the personal safety of subscribers or the
Reasons we can share your Personal
Information
Does
CheckFreePa
y share?
Can you limit
this sharing?
For our everyday business purposes – such as
to process your transactions, maintain your
accounts, respond to court orders and legal
investigations, and report to credit bureaus;
Yes No
For our marketing purposes – to offer our
products and services to you;
Yes No
For Joint Marketing with other financial
companies;
Yes No
For our Affiliates’ everyday business purposes
(information about your transactions and
experiences);
Yes No
For our Affiliates’ everyday business purposes
(information about your creditworthiness);
No We Do Not
Share
For our Affiliates to market to you; No We Do Not
Share
For Nonaffiliates to market to you No We Do Not
Share
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public, to prevent and defend claims, to resolve disputes, to troubleshoot problems,
to enforce our Terms and Conditions, to protect our rights and property, and to
customize, measure, and improve the Services, and performance analysis of the
Services. - Other Important Information.
Vermont: Under Vermont law, we will not share information we collect about Vermont residents
with companies outside of our Affiliates, unless the law allows. We will not share information
about your creditworthiness with our Affiliates except with your consent, but we may share
information about our transactions or experiences with you with our Affiliates without your
consent.
California: Under California law, we will not share information we collect about you with
Nonaffiliates, unless the law allows. For example, we may share information with your consent, to
maintain your profiles, to protect against or prevent actual or potential fraud, to comply with
federal, state or local laws, rules, or other applicable legal requirements, or to provide rewards or
benefits you are entitled to. We will limit sharing among our Affiliates to the extent required by
California law. - Other Important Information.
- Affiliates: Companies related by common ownership or control. They can be
financial or nonfinancial companies. Our Affiliates include members of the Fiserv,
Inc. corporate family including CheckFree Services Corporation and Fiserv
Solutions, Inc. - Nonaffiliates: Companies not related by common ownership or control. They can
be financial or nonfinancial companies. - Joint Marketing: A formal agreement between nonaffiliated financial companies that
together market financial products or services to you. - How We Protect Personal Information About You.
To protect Personal Information about you from unauthorized access and use, we maintain
physical, electronic, and procedural safeguards, including but not limited to security measures
that comply with applicable federal and state laws. We also require our service providers and
business partners to whom we disclose the information to do the same. - Protection for Former Customers.
When you are no longer our customer, we continue to protect, use, and share Personal
Information about you as described in this notice and as required by law, including but not limited
to for risk management, regulatory compliance, and audit purposes. - Amendments.
We may amend this policy at any time by posting a revised version on the Site. The revised
version will be effective immediately at the time it is posted unless a delayed effective date is
expressly stated therein. You may (in our discretion) also be provided with an email notification of
such amendments. You may (in our discretion) be required to affirmatively acknowledge or accept
the revised Privacy Policy in order to continue using the Services. Any use of the Services after a
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notice of change (whether by Site posting, email, or express acknowledgment or acceptance) will
constitute your express agreement to such changes. -
Contacting Us.
If you have any questions about this Privacy Policy, you may contact us at the postal address or
email address below:CheckFreePay Corporation
ATTN: Privacy Management
2900 Westside Parkway
Alpharetta, GA 30004
Email: ops@azlo.com